FAQs

We have put together some frequently asked questions and answers. Should this not do the trick please call or email us, and we will be happy to help.

What is your COVID-19 Policy?

We have a clear 10 point policy as follows:

  1. Spacing of tables along with clear and effective signage to ensure social distancing guidelines are met.
  2. Staff comprehensively retrained in procedures and their temperatures checked prior to their shift.
  3. Ability for our customers to order and pay at the table using their own phone.
  4. Hygiene stations on entry and exit to our sites. Key touch points sanitised regularly.
  5. Toilets checked and cleaned every ½ hour with hygiene stations located at the entrances.
  6. Chefs wearing face coverings.
  7. Full table clean down and menu sanitised between each use.
  8. Customers can bring their own cutlery should they wish.
  9. Screens located at key customer/staff interaction points.
  10. Contactless payment where possible and we are going ‘cashless’.

Do you charge service?

We add a 10% optional, discretionary service charge to all bills. This goes directly to all staff, front and back of house who will be looking after you.

Where will we be seated?

Please note that your reservation will be automatically assigned depending on the most suitable table for the required number of guests. As we serve the same menu throughout, there is no difference between bar area and restaurant tables when booking. If you wish to specify a certain area or table then please do so when booking or by replying to your confirmation e-mail. We will endeavour to meet all requests but cannot guarantee it.

Can we just pop in for a drink?

Of course! We’ve paid particular attention to preserving the village pub. Food can be served in the pub area and so it is a wonderful environment in which to just come and have a drink, a bite to eat and read the paper.

Do you allow children in the restaurant and pub?

Children of any age in both the pub and restaurant during the day. In the evening children must be 5 or over to eat in the restaurant and 10 or over to be in the pub. The garden is, of course, any age at any time.

Are dogs allowed?

Yes in the pub and pub garden but not in the restaurant. We even have dog biscuits available.

Do you have a car park?

Yes, with space for around 30 cars. There is plenty of car parking on the street should this be full. Please do not block neighbours into their drives when parking on the road.

Do you take parties?

Yes we do! For group or party bookings, please email 3hs@cambscuisine.com mentioning your preferred date, venue and number of guests.

Do you have rooms?

We don’t but please call us since we know some local guest houses which should do the trick. One of our other venues, The Crown & Punchbowl in Horningsea, has nine delightful guest rooms.